Terms of use for accounts and reviews

These terms apply when you create an account on PadelStand and review rackets. For everything else on the site – price comparison, guides, Tournament Planner – you don't need an account, and these terms do not apply there.

1. Who we are

The provider is the operator of PadelStand named in the legal notice. The point of contact for all questions about accounts, reviews and reports – including for authorities under Art. 11 and 12 of the Digital Services Act – is info@padelstand.de. You can write to us in German or English.

2. Your account

• The account is free. You must be at least 16 years old.
• Each person may only have one account. It can only be used once you have confirmed your e-mail address via the link in our e-mail.
• You choose the name shown on your reviews yourself. It must not be the name of another person, a brand, a retailer or us, and must not contain anything offensive.
• Keep your password secret and don't use it anywhere else. If you think someone else is using your account, change the password and write to us.

3. Rules for reviews

• Only review rackets you have played yourself, and write about your own experience with exactly this model.
• No reviews in exchange for money, vouchers, discounts, a free racket or anything else in return. Anyone who works for a manufacturer, brand or retailer, or is otherwise close to them, does not review their rackets.
• Keep it factual: no insults, no discrimination, no false statements of fact about manufacturers, retailers or other people.
• No advertising, no links or web addresses, no contact details and no personal data of other people.
• Write it yourself: no texts copied from other sites or from test reports.
• Information about arm problems is voluntary and only about yourself.

You are responsible for the content of your review.

4. Rights to your texts

Your review belongs to you. By publishing it, you allow us – free of charge and non-exclusively – to display it publicly on PadelStand, in all language versions of the site, and to store it and adapt it technically for this purpose, for example for display on mobile phones. Your ratings feed into the average of all reviews, which we also pass on to search engines as structured data. If you delete the review or your account, this permission ends: the review disappears immediately from the site and from the average.

5. How we handle reviews

• Reviews appear immediately, without prior checks. We sort them by date, not by rating. Nobody can pay us to have reviews appear, rank higher or disappear.
• Before publication, fixed rules that are the same for everyone – no artificial intelligence – check only two things: we do not accept texts with links or web addresses, and we do not assign names that sound like PadelStand itself. You will then see straight away what needs changing.
• Any review can be submitted for checking via "Report", even without an account. We look at reports personally and decide promptly. Anyone who provides an e-mail address when reporting receives an acknowledgement of receipt and our decision.
• If a review breaks applicable law or the rules in section 3, we remove it. You will then receive an e-mail with the reason, what prompted it and the basis for our decision. If you think it is wrong, simply reply to that e-mail – we will review it again. You are free to take legal action regardless.
• If someone repeatedly or seriously breaks these rules, we may delete the account. Except in the case of manifestly illegal content, we warn beforehand.
• User reviews do not feed into our own rating or into the Racket Finder. We cannot check whether someone has bought or played a racket.

6. Deleting your account and end of the service

You can delete individual reviews or your entire account yourself at any time, in your account. This takes effect immediately. If we discontinue the review feature, we will tell you by e-mail at least two weeks in advance.

7. Changes to these terms

If we change these terms, we will send you the new version by e-mail in advance. If you don't agree, you can delete your account.

8. Applicable law

We are liable for damages in accordance with the statutory provisions. German law applies; if you are a consumer whose habitual residence is in another EU country, you retain the protection of the mandatory provisions of your country. We do not take part in dispute resolution proceedings before a consumer arbitration board. The German version of these terms is authoritative.

Last updated: 15/11/2026 · Privacy for accounts and reviews